Indutrade creates value for customers and manufacturers by structuring and streamlining the value chain.
VALUE IS CREATED FOR CUSTOMERS THROUGH:
- Technical problem-solving regarding choices of components and systems. Indutrade’s subsidiaries offer a wide array of technically advanced products in selected niches. The products are often important for the customers’ production processes and are designed to meet exacting demands on quality, durability and temperature tolerance, among other things. A large share of the products meet recurring needs among customers and have a high-tech content. Indutrade strives to establish close co-operation with customers and contribute to problem-solving early in the planning and development stages.
- Customised end-to-end solutions. A number of Indutrade’s subsidiaries conduct their own manufacturing, further processing and product development. This allows Indutrade to offer customised solutions with a high degree of value-added and to create specialised system solutions. In 2010 sales of proprietary and further-developed products amounted to approximately SEK 2,160 million, corresponding to 32% of consolidated net sales.
- Support, training and other aftermarket services, and access to a local business partner. Some 40 Indutrade subsidiaries offer aftermarket service, such as repairs, monitoring, technical service, laboratory services, validation, product adaptation, assembly and tool sharpening. All services have a natural connection to the Group’s products and customer relationships. Sales related to aftermarket service amounted to approximately 4% of consolidated net sales. Indutrade also offers training in use of the Group’s products and their integration in large systems.
FOR MANUFACTURERS, VALUE IS CREATED THROUGH:
- Access to a technically qualified sales organisation with established customer relationships and local market knowledge.
- Access to information about customers' production processes through the technology sales companies' established customer relationships.
- Broader areas of application for manufacturers' products by enabling the technology sales companies to combine products and systems from different manufacturers and thereby offer customised solutions.
- The opportunity to sell products in markets in which it is not considered to be economically feasible to build up an own sales organisation.
- Local support and training.